CREATE A BASE OF LOYAL CUSTOMERS
Acquiring new customers is very important for success, but maximizing relationships with existing customers is equally crucial. SAP Business One provides the tools to help you effectively manage the entire sales process and history SATISFACTION – from the first contact to the final sale and after-sales services and support. Its integrated functionality provides a complete overview of potential customers, so you can better understand and meet their needs. As a result, you can convert potential customers into real customers, increase sales and profitability, and improve customer satisfaction.
The functionalities of the software include:
Sale and management opportunities - follow opportunities and activities from first contact through to the conclusion of the sale
Management of marketing campaigns -Create, management and analysis of marketing activities and their impact
Customer Management - Collect all critical customer information in one place, and a review of all relevant information on the dashboard
Service Management - effective management of warranty and service contracts, instant access and response to service calls
Integration with Microsoft Outlook -Manage contacts with customers with full synchronization with Microsoft Outlook
Reporting and analysis - Create detailed reports on all aspects of the sales process, including sales forecasting and its follow-up, using drafts that real savings time.